jili dd Privacy Policy: How We Handle Your information
This Privacy Policy explains what information jili dd collects when you access our platform, how we use it, and what choices you have over your own records. Access to jili dd depends on local law and is available only in eligible regions.
Account Data Protection
Maya, PESONet, Bank Transfer Context
Philippines Region Eligibility
Your Right to Review Records
POLICY FOUNDATION
What This Policy Covers and How We Apply It
When you open an account with jili dd, we collect the information you provide during registration — your name, contact details, and the payment method you choose to fund your account. Where you use Maya, PESONet or Bank Transfer to deposit, we record the transaction reference and amount against your account wallet; we do not store full card or bank credentials on our systems. We also collect usage data — which pages you visit, the device type you use, and session length — to keep the platform running and to detect irregular activity that could affect your account. Cookies and similar identifiers help us remember your login session and your in-account preferences. We do not sell your personal data to third parties for their own marketing purposes. Data shared with payment processors like Maya and PESONet is limited strictly to what those services need to complete a transaction. We retain your account records for as long as your account remains active and for the period required under applicable law. This policy applies to accounts accessed where local law permits.
Maya
Transaction references tied to Maya deposits are held only in your account ledger and shared with Maya solely to process the transfer.
PESONet
PESONet transfers are logged by reference number. We pass only the required transfer details to the network — no additional personal data.
Bank Transfer
Bank Transfer records are stored in your account history. Verification details go to the receiving bank only; we do not retain full account numbers.
Cookies
Session cookies keep you logged in across pages. You can clear them through your browser settings; doing so will end your current session.
POLICY SCOPE AREAS
Where This Policy Applies and What It Does Not Cover
This policy applies to all personal data we process as the operator of jili dd. It covers account registration, wallet transactions and platform usage. It does not extend to third-party services you reach through links on our pages — those services have their own policies. Review each area below to understand what falls inside and outside our direct responsibility.
Account Access
Everything you do inside your jili dd account — login, profile details, password changes — falls under this policy. We process that data as the account operator and hold it according to the retention rules described here.
Transactions
Deposits and withdrawals processed through Maya, PESONet or Bank Transfer are covered. The data we hold is the transaction reference, amount and timestamp shown in your account history.
Site Content
Game titles, lobby pages and promotional content you view on jili dd fall within scope for usage analytics only. We track what sections you open to improve the platform; we do not link browsing history to your personal identity for sale.
Third-Party Services
Payment processors, game studio platforms and any external links operate under their own privacy terms. Once data leaves our system to complete a transaction or load a game, the receiving party's policy governs that data.
YOUR ACCOUNT CHOICES
Practical Actions You Can Take Under This Policy
You have concrete steps available to manage how your data is held. Reviewing your account details does not require a formal request — log in, go to the Account section, and the information we hold on file is displayed there. If any detail is incorrect, you can update it directly from the same screen; changes take effect on your next session. For records you cannot edit yourself — such as historical transaction logs tied to a Maya or PESONet transfer — you can raise a correction request through our support channel and we will review it. If you have a question about what data we hold or how a particular piece of information is being used, contact us directly and we will respond in writing. Where local law grants you the right to request deletion of your account data, we will process that request in accordance with applicable legal requirements and retention obligations.
Review Your Records
Log in and open the Account section to see the personal details and transaction history we hold. The display is real-time — what you see there is what we have on file.
Correct Account Details
Editable fields like your contact number and email can be updated directly inside Account Settings. For locked fields tied to identity verification, contact support with the correction.
Raise a Data Question
If you want to know specifically how a piece of your data is used — for example, how a Bank Transfer reference is stored — send us a message through the support form and we will reply in writing.
Request Account Support
For deletion or access requests that go beyond self-service editing, reach the support team through the contact details listed in this policy. We handle those requests according to applicable law.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
If you have a question about how your data is used, want to correct a record, or need to submit a formal data request, use the contact paths below. We respond to privacy-related queries in writing so you have a record of our reply. When writing to us, include your registered account email and describe the specific data point or transaction reference you are asking about — this helps us locate your record without asking for unnecessary additional information.
Support Form
The in-platform support form is available after login. Select the Privacy or Account category and describe your request. We respond to that channel in writing.
Email
Send a written request to our support email address shown in the Contact section of your account. Include your registered email and the account detail or transaction reference in question.
Live Chat
For quick clarification on what a data field means or where a record appears in your account, live chat is the fastest path. Complex deletion or correction requests are handled over email.
DATA HANDLING STANDARDS
How We Manage Data, Cookies and Account Security
Our approach to handling your account data is built around limiting what we collect to what we actually need to run the platform and process your transactions. We do not collect data speculatively. Security measures applied to account records include encrypted storage and access controls that restrict which internal systems can read personal data. Cookies set by jili dd are functional — they maintain your login session and save your in-account display preferences; we do not use tracking cookies to follow you across other websites. Retention periods are tied to your account status: active accounts are held in full; if your account is closed, we retain only what law requires and delete the rest on a scheduled cycle. Any update to this policy will be communicated through a notice in your account dashboard before the changes take effect.
Encrypted Storage
Account records, including transaction references from Maya, PESONet and Bank Transfer, are stored with encryption. Access is restricted to the systems that need it to run your account.
Cookie Controls
We set only functional cookies tied to your session and preferences. Clear them in your browser settings any time; this ends your active session and resets your display preferences.
Retention Schedule
We keep your account data while your account is active and for the period required by applicable law after closure. Data outside those requirements is deleted on a scheduled cycle — not held indefinitely.
Policy Update Notice
When this policy changes, a notice appears in your account dashboard before the new version takes effect. You can review the changes there and contact support if you have questions.
POLICY FAQ
Questions About Your Privacy Rights at jili dd
Below are the questions we hear most often about how jili dd handles account data. Each answer is specific to how our platform works — not a generic policy summary.
What personal information does jili dd collect when I open an account?
We collect the details you enter during registration — your name, contact number and email — plus the payment method you use. When you fund your account through Maya, PESONet or Bank Transfer, we record the transaction reference and amount. We also log device type and session data to keep the platform running correctly.
Does jili dd share my data with third parties?
We share data only when necessary to complete a service. Payment processors like Maya and PESONet receive only the transfer details needed to process your deposit or withdrawal. We do not sell your personal data to any third party for marketing or profiling purposes.
How do I find out what data jili dd holds about me?
Log in and open the Account section — your personal details and transaction history are displayed there directly. If you want a full account of what we hold beyond what is visible on screen, send a request to our support team via the support form or email and we will respond in writing.
Can I correct or update my personal details?
Yes. Editable fields — like your contact number or email address — can be changed in Account Settings. Fields locked for identity-verification reasons require you to contact support with the correction details. We review those requests and update the record accordingly.
How long does jili dd keep my account data?
We keep your data for as long as your account is active. After you close an account, we retain only what applicable law requires and delete the rest on a scheduled cycle. We do not hold data longer than necessary.
Can I request that jili dd delete my account data?
Where local law grants you a deletion right, we will process the request. Reach us through the support form or email with your registered account email and the specific data you want removed. We will confirm what we can delete and what we are required to retain, and we will reply in writing.