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These terms govern your account on jili dd and apply each time you access the platform where local law and eligible regions permit. Read through the sections below so you understand what we expect, what you can do, and how to raise a question if something is unclear.
By creating and using an account on jili dd, you accept these terms in full. They cover everything from how your account is opened and maintained, to how transactions are processed through configured local payment routes such as Maya, PESONet, and Bank Transfer. These terms do not override any applicable local law — where a provision conflicts with Philippine law or regulation, the locally applicable rule takes precedence. Access to the platform is available only where permitted by local law and in eligible regions; if you are unsure whether access is available to you, do not proceed until you have confirmed eligibility. We may update these terms when required. The current version is always shown on this page; continued use of your account after an update means you accept the revised terms. If you do not agree, you should stop using the account and contact us so we can note your preference. For transaction-specific questions — such as how a Maya transfer posts to your wallet or how a PESONet credit is recorded — the account wallet section in your dashboard is the first place to check. Support contact details are listed further down this page.
Not everything connected to your experience falls under the same policy. This section draws a clear line between what these terms govern and what sits outside their reach, so you know where to look for answers.
These terms govern how you open, maintain and close your jili dd account, including login credentials, verification steps visible in account settings, and any suspension or restriction applied by us in line with our account policies.
Deposits and withdrawals processed through Maya, PESONet, and Bank Transfer fall within scope. The terms describe our role in recording and crediting those transactions; they do not cover the processing rules of the payment providers themselves.
Game content, odds displays, and promotional material published on jili dd are covered by these terms. We retain the right to adjust, remove or update content at any time without prior notice, and the current state of any section is what governs.
Services operated by external providers — including payment networks, game studios, or linked platforms — are not governed by these terms. Their own policies apply. We are not liable for the conduct or availability of any third-party service connected to your account.
These terms are not one-sided. You have specific actions available to you at any point while your account is active. Your transaction history — including every Maya deposit, PESONet credit, and Bank Transfer record — is available in the wallet section of your dashboard after login; you do not need to contact support to retrieve it. If personal details on your account are incorrect, you can update them through the account settings page directly. Where a detail cannot be changed through self-service — such as your registered name — you can submit a correction request through our support channel and we will process it in line with our verification procedure. Raising a question about these terms is straightforward: use the contact path listed in the support section below, state your account reference, and describe the specific clause or transaction in question. We aim to respond clearly and without unnecessary delay. Closing your account is also within your rights; the step to initiate that is shown in account settings.
Your full transaction history is accessible in the wallet section of your dashboard after login. This covers every deposit and withdrawal, including entries from Maya, PESONet, and Bank Transfer.
Update contact and preference details through account settings. For fields locked to verification — such as your registered name — submit a correction request via our support channel with your account reference.
If a clause in these terms is unclear or you believe a term has been applied incorrectly to your account, contact us through the support path below. State the specific section or transaction so we can respond with precision.
The option to close your account is shown in account settings. If you cannot locate it, reach out through our support channel and we will walk you through the steps for your account type.
If you have a question about how these terms apply to your account, there are direct contact paths available. Use the channel that matches the nature of your question — account-level issues are handled faster when you include your account reference in your first message.
Open the chat widget from any page on jili dd while logged in. For terms-related questions, include your account reference and the specific section you are asking about so we can respond without back-and-forth.
For written records of policy discussions or correction requests, email is the recommended channel. Attach any relevant transaction reference or screenshot of the account state you are questioning.
Many terms-related actions — reviewing transaction records, updating contact details, initiating account closure — are available directly in your dashboard without needing to contact support at all.
These terms exist alongside our data and security practices, and understanding how they connect helps you make informed decisions about your account. We collect only the account data needed to operate your wallet, process transactions through routes like Maya, PESONet, and Bank Transfer, and respond to your support queries. Cookies are used to maintain your session and remember account preferences; you can adjust cookie settings through your browser at any time. We retain account and transaction records for as long as your account is active and for the period required after closure to satisfy applicable record-keeping obligations. We do not share personal account data with parties outside those required to process your configured payment routes or to comply with applicable law.
We collect the account details you provide at registration and the transaction records generated when you use Maya, PESONet, or Bank Transfer. No additional data is collected without a clear purpose tied to your account operation.
Session cookies keep you logged in and remember your account preferences. You can review and adjust cookie permissions through your browser settings at any time without affecting your account data or transaction history.
Your account data and wallet transaction records are retained while your account is active and for the required period after closure. The current retention schedule is outlined in our privacy notice, linked in the footer.
To request changes to stored data or to ask how a specific piece of information is used, contact us through the email channel listed in the support section above. Include your account reference to avoid delays in matching your request.
These are questions we receive most often about how these terms apply to real account situations. If your question is not answered here, use the support contact paths above.
Yes, these terms apply to your account if you access jili dd from a location where use is permitted under local law and in eligible regions. If you are unsure whether access is available where you are, check local regulations before proceeding with registration.
We will update the version shown on this page. Continued use of your account after the update takes effect means you accept the revised terms. If you do not agree with any change, stop using your account and contact support to note your position before further transactions are made.
Your transaction history — including deposits made via Maya, PESONet, and Bank Transfer — is shown in the wallet section of your dashboard after login. No support request is needed to access it; all records are available directly from your account.
Yes. Details like your contact number or email can be updated through account settings. For fields tied to identity verification — such as your registered name — submit a correction request through our email support channel with your account reference and the information to be corrected.
We share data only with parties necessary to process your configured payment routes — such as the networks that handle Maya, PESONet, and Bank Transfer transactions — or where required by applicable law. We do not sell or transfer personal data for unrelated commercial purposes.
Contact us through the live chat or email channel listed on this page. State your account reference and describe the specific clause or transaction involved. We will review the application of the relevant term and respond with a clear explanation or correction if one is warranted.